Parts Advisor

Employer
BMW Group Retail Careers
Location
England
Salary
Basic Salary up to £27,712pa, OTE £32k
Closing date
29 Mar 2024

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Sector
Retail
Job Type
Permanent
Hours
Full-time

Job Details

Inchcape BMW Reading is looking for a Parts Advisor.

Your role

As a Parts Advisor you will be a key part of the Retail Centre. As a Parts Advisor you will have excellent communication and organisational skills in order to deal with customers face to face or over the phone.

Main Responsibilities

A Parts Advisor will need to ensure that walk in and telephone customers are promptly dealt with and deliver on sales targets. They are meticulous with the administration of the parts department, check stock levels and deliveries. As a Parts Advisor you will always delivering an incredible experience to all, whether internal or external customers.

Alongside your customer first attitude, you will maximise sales, maintain customer retention and overachieve on targets. Passion for the product and delivering incredible customer service will be evident in everything you do

Your profile

To be a success in this role, you will have:
  • Effective communication skills
  • Commitment to delivering customer excellence
  • A good standard of verbal and numerical reasoning
  • A keen eye for detail
  • Previous experience in a target driven role
  • Core skills in computing are essential, including web systems, email and use of excel
  • Experience with Kerridge an advantage
  • A full, clean driving license is essential as the role includes van delivery

Rewards

At Inchcape, we are all about rewarding hard work, that's why we offer a benefits package with great perks from vehicle discounts to mental health support and much more…
  • Family Friendly - Enhanced family friendly policies, giving you more time to spend with your family.
  • Annual leave - A minimum of 33 days annual leave (including bank holidays), rising with long service.
  • Looking to develop? - Grow your career with us, receive industry leading training from the brand you represent and our dedicated training team.
  • Your Wellbeing - We take employee wellbeing seriously at Inchcape, we offer a programme to support all our colleagues and families with whatever challenges they may face.
  • Your Discount - From Apple to Asda and everything in between, we offer discounts that save you money every day.
  • Your Finances - Effortlessly grow your savings with our Share Scheme, We will match up to 7% when you enrol into our flexible pension scheme and have peace of mind with our free life assurance cover and much more.
  • Drive with us - We offer discounts and offers on both new & used vehicles and servicing for you, your friends and family.
  • Your Health - From gym discounts to cash healthcare plans, find everything you need to look after your health.
  • And much more.....

Company

When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.

We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.

If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.

Why you should join BMW Retail?

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