Saturday Telephonist

Employer
BMW Group Retail Careers
Location
Cheltenham
Salary
Competitive
Closing date
29 Feb 2024

View more

Sector
Sales
Job Type
Permanent
Hours
Part-time

Job Details

Cotswold Cheltenham is looking for a Saturday Telephonist.

Your role

Cotswold Cheltenham is looking to recruit an enthusiastic individual to work 8am to 5pm on a Saturday. The successful candidate will be friendly, outgoing and obsessed with delivering a premium customer experience. An excellent telephone manner and communication skills are essential.

Working Hours: Saturday 8.00am to 5.00pm

Role will include:
  • Dealing with the customer requirements in an efficient and courteous manner to ensure the highest standard of customer care.
  • Ensuring full, clear communication with customers to understand their needs.
  • Liaise with the relevant departments to ensure all customer enquiries are answered
  • Ensure CRM leads are acknowledged and passed to the correct departments

Your profile
  • Committed to delivering high levels of customer satisfaction.
  • Experience of working in a busy and demanding environment.
  • Ability to quickly establish and build rapport with our customers.
  • A well-presented individual with a drive, energy and resilience.

Rewards
  • 32 days annual leave pro rata for part-time employees (inclusive of bank holidays)
  • Health & Wellbeing benefits
  • Life Assurance
  • Employee Recognition Program
  • Staff Discounts
  • Referral Programme
  • On Site parking
  • Company Social Events
  • Pension Scheme
  • Cycle to work Scheme
  • Long Service awards

Company

When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.

We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.

If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.

Why you should join BMW Retail?

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