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R&O Technology Delivery Lead

The Open University
Milton Keynes, Buckinghamshire
Closing date
9 Apr 2024

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An exciting opportunity has arisen to join our client, The Open University, the UK's largest university and a world leader in flexible part-time education as a R&O Technology Delivery Lead based at their prestigious site in Milton Keynes (this is a hybrid role and will require working from the office as required).

This is a full-time interim role to last until the end of July 2024.

Due to the urgency of the role, we are ideally looking for candidates with less than a 2-week notice period.

Our client's People Services Hub is undertaking a core system implementation project, expanding the use of SuccessFactors, to include SF Recruitment and Onboarding. This programme is established and is running at pace towards a deliverable of July 2024.

We are looking for someone who can hit the ground running and provide critical Project related management support to the team and the Project Lead and Business Owner (Director of People Services Hub).

Key Accountabilities

  • Responsible for management of the delivery of the workstream/execution of the project plan.
  • Coordinates the full set of system requirements, config workbooks, process maps and other requirements products.
  • Ensuring the technical team have what they need, when they need it.
  • Supports and oversees delivery of User Acceptance Testing.
  • Ensures input and validation from stakeholders as required.
  • Identifies and escalates risks and issues to project lead.
  • Identifies decisions required and seeks to resolve, where appropriate.
  • Owns the Recruitment & Onboarding workstream plan.
  • Weekly reporting on workstream status.
  • Facilitation of benefit tracking activities.
  • Willing to support delivery activity as required (and where possible) to cover any gaps and safeguard project progress.

Key Skills Required

  • Experience in the project management of technology delivery (does not have to be specific technical/Success Factors experience)
  • Pragmatic and flexible delivery approach.
  • Ability to take leadership and ensure that deadlines are met, utilising the teams available supporting the transformation.
  • Outcomes focused.

Our client promotes diversity in employment and welcome applications from all sections of the community.


Manpower are working with The Open University as their strategic partner for all temporary, contingent and permanent requirements across their various locations.

How would you like to help someone change their life?

The Open University is the UK's largest university, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education. Our research underpins the teaching we deliver to some 200,000 students as the UK's largest university. Nearly three quarters (72%) of Open University research was assessed as world-leading or internationally excellent.

Uniquely we operate within the four nations of the UK, with nation offices in Belfast, Cardiff and Edinburgh as well as regional offices in England and our head office in Milton Keynes.

All of our roles play a key part in our students' journey. The Open University helps anyone in the UK better themselves, whatever their age, background or circumstances. Dip into our series of Open Diaries and discover what it's like for our students to take that life-changing step that you could be a part of.



Jo Priddey
I started working with the OU as temporary staff through Manpower during the pandemic. I thought the initial training was fantastic and felt well prepared to start working. When I was offered a permanent position it was great that the OU took my personal needs into consideration so that I am able to complete my degree and work 4 days a week.

Charles White
The recruitment process was smooth from start to finish. As an applicant, it was useful to have the selection process made clear to you from the outset. Communication from Manpower was, and remains, good. Excellent candidate care continues to be provided, they are both responsive and proactive.

So far the Open University has been the best job I have ever had, a very relaxed environment, everyone open to helping one another, no pressure and all trainers prioritise the quality of calls rather than the quantity.

Sarah George
Whilst working at the Open University, the support I have received has been outstanding; from colleagues at advisor level, to the senior management team, there is not a question or query that has not been resolved without a swift and appropriate response.

Thecla Chakunte
Working with the Open University has opened me to a lot. There are a lot of trainings to improve your skills and open you to other possibilities. There is room for growth. A lot of it. And did you know you can study for FREE as permanent staff? Wow! There are other juicy perks too.

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