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Customer Service Advisor

Employer
Undisclosed Company
Location
Dorset, Bournemouth
Salary
Up to £11.44 per hour
Closing date
2 May 2024

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We seek a highly motivated individual to join a friendly team as a Customer Service Advisor in the Bournemouth area. We deliver complete end-to-end services through all stages of equipment provision and recycling. Our mission is to help people remain independent and prevent unnecessary hospital stays. About you:

  • You will have excellent customer service experience and attention to detail
  • You are a well-organised individual with some IT/ Admin experience
  • Have good people skills and empathy


Main tasks:

  • You are responsible for arranging deliveries and collections of equipment, providing excellent customer service, answering inbound and making outbound calls
  • Liaise with Equipment Technicians to ensure the service runs smoothly
  • Most importantly, you'll have the necessary care and compassion required to ensure our Service runs smoothly so our Service users receive the best possible customer service
  • You will be responsible for providing excellent customer service to our Service users and resolving any issues efficiently and in a timely manner.


Working Hours: Monday to Friday 08:00-16:30 37.5 hours per week Pay rates are: £11.44 Location: Bournemouth, England Vacancy Type: Full-time, temp, or to perm role Additional Information: Does this role sound like an excellent opportunity for you? Then please get in touch for an informal chat.

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