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Student Voice Assistant (Part Time)

The Open University
Milton Keynes, Buckinghamshire
Up to £13.38 per hour
Closing date
24 Apr 2024

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Job Details

Discover the unique opportunity to work with our client at The Open University, a distinguished public Distance Learning and Research University. As one of the largest universities in the UK for undergraduate education, they are at the forefront of innovation and education excellence.

They are looking to recruit a Student Voice Assistant to start 22/04/2024; the end date will be 31/07/2024. The position will be working part time (20 hours per week, 4 hours per day Monday - Friday - specific hours to be discussed) and is paying £13.38ph. It is anticipated that a hybrid working pattern can be adopted for this role, where the successful candidate can work from home and the office. However, it is expected that some attendance in the Milton Keynes office will be required when necessary and in response to business needs, approximately twice a month with perhaps more often at the start to accommodate any training requirements.

About the Role

As a member of the Office of the Pro-Vice-Chancellor (Students), this role within the Student Voice Team works with a wide range of stakeholders across the OU and OU Students Association, to support student engagement activities that actively contribute to the strategic priorities of the University.

Key Responsibilities

  • Working with colleagues across the OU and OU Students Association to administer regular online student forums on the University's Virtual Learning Environment (VLE).
  • Acting as the main point of contact for the University's Student Consultation mechanisms, managing related web forms and mailboxes using OU systems and MS Outlook acting on incoming messages by following procedures or alerting colleagues.
  • Setting up online forums, drafting and sending emails (from templates) or setting basic timetables for activity (from templates) and chasing to ensure deadlines are met.
  • Setting up online meetings using MS Teams, putting together notices, agendas and notes.
  • Supporting the development, implementation and communication of the Office of PVC (Students) strategic priorities and wider activities, including providing administrative support where required.
  • This role involves a lot of independent working and use of a wide range of IT applications.
  • This team works largely from home so there is an expectation that work is independent, with colleagues on hand for support, often using the MS Teams messaging function.

Skills and Experience

  • Experienced and competent in using Microsoft Office software, including Teams, Excel, Word, Outlook and PowerPoint.
  • Strong organisational skills including planning work, balancing conflicting demands, working to deadlines, and remaining effective under time pressures.
  • Good attention to detail.
  • Ability to work independently.
  • Willingness and aptitude to use new IT applications.
  • Ideally, we are looking for candidates with higher education or work experience.

The client promotes diversity in employment and welcome applications from all sections of the community.

If you feel this role is of interest, please apply online.


Manpower are working with The Open University as their strategic partner for all temporary, contingent and permanent requirements across their various locations.

How would you like to help someone change their life?

The Open University is the UK's largest university, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education. Our research underpins the teaching we deliver to some 200,000 students as the UK's largest university. Nearly three quarters (72%) of Open University research was assessed as world-leading or internationally excellent.

Uniquely we operate within the four nations of the UK, with nation offices in Belfast, Cardiff and Edinburgh as well as regional offices in England and our head office in Milton Keynes.

All of our roles play a key part in our students' journey. The Open University helps anyone in the UK better themselves, whatever their age, background or circumstances. Dip into our series of Open Diaries and discover what it's like for our students to take that life-changing step that you could be a part of.



Jo Priddey
I started working with the OU as temporary staff through Manpower during the pandemic. I thought the initial training was fantastic and felt well prepared to start working. When I was offered a permanent position it was great that the OU took my personal needs into consideration so that I am able to complete my degree and work 4 days a week.

Charles White
The recruitment process was smooth from start to finish. As an applicant, it was useful to have the selection process made clear to you from the outset. Communication from Manpower was, and remains, good. Excellent candidate care continues to be provided, they are both responsive and proactive.

So far the Open University has been the best job I have ever had, a very relaxed environment, everyone open to helping one another, no pressure and all trainers prioritise the quality of calls rather than the quantity.

Sarah George
Whilst working at the Open University, the support I have received has been outstanding; from colleagues at advisor level, to the senior management team, there is not a question or query that has not been resolved without a swift and appropriate response.

Thecla Chakunte
Working with the Open University has opened me to a lot. There are a lot of trainings to improve your skills and open you to other possibilities. There is room for growth. A lot of it. And did you know you can study for FREE as permanent staff? Wow! There are other juicy perks too.

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