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Business Manager

BMW Group Retail Careers
Highly Competitive
Closing date
31 May 2024

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Job Details

Group1 Farnborough is looking for a Business Manager.

Your role

Our BMW Farnborough Retail Centre are actively looking for enthusiastic individuals excited to join our ever-growing automotive family, and if you're as passionate about cars as we are then we'd love to welcome you to the team where you will be welcomed into a friendly team and be part of our exciting journey.

If you are hands on in nature, financially aware, have effective communications skills and are passionate about customer service, then we would like to talk to you about our Business Manager position.

What you will be doing?
  • Selling financial and insurance products to the centre's customers - penetration rate monitored weekly.
  • Encouraging a high referral rate from the Sales Executives.
  • Marketing financial products, including POS and site presentation.
  • Maintaining a high level of finance product knowledge.
  • Focusing on a high retention which will be monitored daily.
  • Providing exceptional customer service that leads to customer loyalty and referrals.
  • Maintaining good housekeeping standards and orderly administration of your work.

Your profile

You will be able to demonstrate a strong understanding of the key success drivers essential to deliver consistently strong results in terms of business growth, net profit and cost control, together with high levels of customer satisfaction.
  • We are looking for individuals who meet the below criteria to join our team. If you think you've got what it takes and meet the criteria below, then please apply!
  • Previous experience in a similar role.
  • Knowledge of FCA regulations around F&I.
  • Proven customer service and communication skills.
  • Show the ability to work to deadlines and targets.
  • Show the ability to work well in a team.


There are many great reasons to join the Group 1 Automotive team, including the following industry-leading benefits package:
  • Enrolled on our industry leading Sales Academy
  • Eligible for our car ownership for yourself and family members
  • Accelerated training pathways and manufacturer training
  • State of the art facilities with modern automotive technology
  • Family friendly benefits such as enhanced Paternity & Maternity leave
  • Long Service holiday rewards that increase with your length of service
  • Paid day off for your birthday
  • Four day Aftersales Academy


When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.

We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.

If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.

Why you should join BMW Retail?

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