Skip to main content

Consumer Test Coordinator (30 hrs per week)

Employer
Unilever
Location
Merseyside, Port Sunlight
Salary
Up to £14.51 per hour
Closing date
12 Jun 2024

View more

Job Details

We are currently seeking an interim part-time Consumer Test Coordinator, to work with our global FMCG client, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment.

The position is based at our client's scientific Research & Development facility in Port Sunlight Village, Wirral easily accessible by train and car. This is a temporary role for 6 months, requiring 30 hours per week, over 4 days. Compensation for this role is competitive, paying £28,304 per annum, pro rata FTE, (£14.51 per hour).

The Consumer Centre at Port Sunlight facilitates consumer testing for a wide range of studies that support the business programme. The Centre provides test facilities, panellist recruitment, appointment booking, hosting, and manages panellist payments.

Main Job Purpose

The role combines data management via online systems with general administration,The ability to effectively handle and navigate digital systems to ensure accurate data management, facilitate communication, and oversee participant records is essential for this role.

The job includes contributing to the effective and efficient running of the Consumer Centre by arranging appointments, maintaining databases, assisting consumers both in person and over the phone, and working with scientific staff to enable the efficient running of studies.

KEY ACCOUNTABILITIES

  • Identify, screen, and allocate panellists for testing using Compusense, a customisable panel management and sensory testing software tool that is menu driven.
  • Digitally managing, updating and maintaining accurate records of Consumer Centre and panellist activity using Compusense, Bookit, Excel and teams.
  • Working with scientists to set up studies that meet their brief and adhere to site policies and procedures.
  • Digitally handling sensitive information such as medical histories, adverse reactions, and information/consent documentation
  • Working with the team to ensure the maintenance and upkeep of the facility
  • Providing face to face support for panellists on site

*prior knowledge of Compusense/Bookit is not essential, however, evidence of working with customisable software is required*

KEY SKILLS REQUIRED

Essential:

  • Ability to effectively handle and navigate digital systems to ensure accurate data management, facilitate communication, and oversee participant records.
  • Experience in digitally managing appointments/records/information or similar via online systems.
  • Competent user of IT systems with the ability to pick up new systems easily - you will have support and time to learn but need to be confident and independent in managing your learning and show rapid progress.
  • Strong administration skills.
  • Used to a fast-moving work environment with strong time management skills.
  • Can show initiative and prioritise tasks.
  • Professional telephone manner and communication skills.

Beneficial:

  • Experience of customer service or dealing with members of the public in some capacity is desirable

Port Sunlight Research working environment:

  • Free onsite parking
  • Staff shop discounted products
  • Working in state-of-the-art laboratory and pilot plant facilities
  • Free parking onsite
  • 5 mins walk to train station serving Liverpool & Chester
  • 20-minute drive from Liverpool city centre/30-minute drive from Chester
  • Disabled parking
  • In the heart of picturesque Port Sunlight village
  • The sites have three catering outlets which provide a range of hot and cold food and drinks daily.
  • In addition there are a range of vending machines and cold water dispensers around the site accessible throughout the day.

Company

A job at Unilever is a career made by you, with development opportunities, benefits and a working culture that embraces diversity. So whether you’re looking for an internship, apprenticeship, graduate opportunities, or a job opening to progress your professional career, at Unilever you can shape your own path as you work with the brands and people that drive our sustainable business growth.

Company info
Mini-site
Unilever
Location
Manpower UK Ltd
C/O Unilever HPC
Port Sunlight
Wirral
CH62 4ZD
GB

Apply for Consumer Test Coordinator (30 hrs per week)

Fields marked with an asterisk (*) are required

Your file must be a .doc, .pdf, .docx, or .rtf. No larger than 1MB
Selected file:

Add a cover message (optional)

Your communication preferences
I would like to receive communications. required
I would like you to share my personal data with other Companies within the ManpowerGroup. required

When you apply for a job we will send your application to the named employer, who may contact you. By applying for a job listed on manpower.co.uk you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please contact us. All emails will contain a link in the footer to enable you to unsubscribe at any time.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert

Similar jobs