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Administration Support Assistant

Employer
Undisclosed Company
Location
Abingdon, Oxfordshire
Salary
Up to £24000.00 per annum
Closing date
12 Jun 2024

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Manpower Recruitment have teamed up with a new Client On the outskirts of Oxford and close to Abingdon, Oxfordshire, who are looking for a Full Time Administration Support Assistant to support with a small, friendly, busy office.

Ideally you would be from a Trade or Construction background, but not essential, as full training will be given.

The role is Monday-Friday 8.30am-5pm

Salary for the role is £24000pa.

*Bus stop close to Company site but would suit a driver (not essential)

The Company

  • We deliver new roofs and repairs to the local community.
  • Our customers include, social housing response teams, private residents, MOD contracts, Schools and Churches.
  • Our dedicated hard-working team are called upon for roofing emergencies, planned repairs and the delivery of high-profile larger projects.

We are currently seeking a new team player who enjoys helping people. Someone who enjoys multi-tasking to enable them to make a positive difference to customers and co-workers.

Role responsibilities and purpose

  • Adding daily job request to an excel spreadsheet
  • Respond and allocate customer requests for quotes and support to the team
  • Communication with customer/clients over the phone and via e mail
  • Proactive calls to residents alerting them of scaffolding and roofing work schedule
  • Flag jobs that can be invoiced by the Finance Manager
  • Support the scheduling of roofing projects
  • Collaborate with the office team to introduce a ticketing system (Zendesk)
  • Support the pilot of a scheduling portal for the social housing IT team
  • Support the office team with the Health and Safety Training portal


Key relationships


Internal

  • Director, Office manager, Finance Manager, Surveyor, Site Manager, Roofing leads and operatives and the Scaffolding Manager


External

  • Service delivery managers within the social housing territories for Oxfordshire and Berkshire
  • Private customers, Third party providers- product and services

Requirements

  • Knowledge, Skill & Experience
  • Excellent communication skill- written, verbal, grammar, and punctuation
  • Excellent listening skills
  • Ability to demonstrate empathy and emotional intelligence
  • Excellent attention to detail
  • Ability to work to deadlines and priorities and have excellent time management skills
  • Ability to be adaptable, flexible, agile resourceful, and multi-task
  • Ability to work cross functionally and collaboratively demonstrate great teamwork

Benefits

  • Good Pension Scheme
  • 20 days Holiday + Bank holiday
  • A small team with a great working environment and atmosphere.

If interested, please get in contact with a Manpower Representative.

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