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Associate People Business Partner

The Open University
Buckinghamshire, Milton Keynes
Up to £19.28 per hour
Closing date
1 Jul 2024

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Discover the unique opportunity to work with our client at The Open University, a distinguished public Distance Learning and Research University. As one of the largest universities in the UK for undergraduate education, they are at the forefront of innovation and education excellence.

We have an exciting opportunity as a temporary Associate People Business Partner to start ASAP for 3 months. This position will be working full time and is paying £19.28ph. This position offers hybrid working; however, you will be required to attend the site in Milton Keynes occasionally.

About the Role

The role is based in People Services reporting to the People Services Delivery Manager. You will be responsible for acting as a Senior Adviser and working closely with the People Business Partner, offering support to managers and employees through complex processes or enquiries. You will act as a role model and escalation point for the more complex queries from front-line advisers, taking opportunities to share knowledge and build the skills and confidence of the Adviser population.

Key Responsibilities

  • Provide complex employment law, policy advice and support to colleagues and managers on a number of people related matters in line with service level agreements. Support managers and employees through HR processes at the informal stage.
  • Instil best practice and consistency by providing ER advice and guidance across the business and support managers with the proactive informal resolution of people matters.
  • Work collaboratively with the Org Development team to identify, support and where appropriate deliver organisation development interventions, including; learning and capability and talent and succession. Coach and guide management on complex matters.
  • Support People Business Partners with the facilitation of Organisational Design, workforce and resource planning. Provide advice and guidance on the most complex people cases resulting from the change.
  • Proactively analysing data to highlight and hold informative discussions with managers, identifying areas of concern and find appropriate solutions in areas such as absence and performance to mitigate escalation to a formal case.
  • Accurately record interactions as required through the Case Management system.
  • Take responsibility for personal development and ensure your employment law knowledge is up to date.

Skills and Experience

The ideal candidate will have:

  • CIPD qualified to at least level 5 or working towards such.
  • Full working and up to date knowledge of Employment Law.
  • Proven experience of advising on a variety of Employment related queries and situations, interpreting and applying procedures and guidelines to achieve desired outcome in a manner proportionate to any associated risks.
  • Experience of working on major organisational change programmes.
  • Excellent written and verbal communication skills, use of plain English to explain policies and processes and to write clearly, succinctly and correctly.
  • Demonstrable track record of managing competing priorities effectively and utilising sound judgement to manage situations without compromising service delivery and outputs.
  • An ability to deal with and follow documented information and procedures: using initiative in problem-solving, whilst recognising role boundaries.
  • Proven experience of using a case management system, and ability to prioritise tasks within agreed service level timescales.

The client promotes diversity in employment and welcome applications from all sections of the community.

If you feel this role is of interest, please apply online.

Manpower UK is acting as an Employment Business in relation to this vacancy.


Manpower are working with The Open University as their strategic partner for all temporary, contingent and permanent requirements across their various locations.

How would you like to help someone change their life?

The Open University is the UK's largest university, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education. Our research underpins the teaching we deliver to some 200,000 students as the UK's largest university. Nearly three quarters (72%) of Open University research was assessed as world-leading or internationally excellent.

Uniquely we operate within the four nations of the UK, with nation offices in Belfast, Cardiff and Edinburgh as well as regional offices in England and our head office in Milton Keynes.

All of our roles play a key part in our students' journey. The Open University helps anyone in the UK better themselves, whatever their age, background or circumstances. Dip into our series of Open Diaries and discover what it's like for our students to take that life-changing step that you could be a part of.



Jo Priddey
I started working with the OU as temporary staff through Manpower during the pandemic. I thought the initial training was fantastic and felt well prepared to start working. When I was offered a permanent position it was great that the OU took my personal needs into consideration so that I am able to complete my degree and work 4 days a week.

Charles White
The recruitment process was smooth from start to finish. As an applicant, it was useful to have the selection process made clear to you from the outset. Communication from Manpower was, and remains, good. Excellent candidate care continues to be provided, they are both responsive and proactive.

So far the Open University has been the best job I have ever had, a very relaxed environment, everyone open to helping one another, no pressure and all trainers prioritise the quality of calls rather than the quantity.

Sarah George
Whilst working at the Open University, the support I have received has been outstanding; from colleagues at advisor level, to the senior management team, there is not a question or query that has not been resolved without a swift and appropriate response.

Thecla Chakunte
Working with the Open University has opened me to a lot. There are a lot of trainings to improve your skills and open you to other possibilities. There is room for growth. A lot of it. And did you know you can study for FREE as permanent staff? Wow! There are other juicy perks too.

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