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Housing Officer

Undisclosed Company
£30000 - £40000 per annum + additional benefits
Closing date
17 Jul 2024

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Public Sector, Property
Job Type

Job Title: Housing Officer

Location: Cardiff

Contract Type: Permanent

Hours: Full-time (40 hours per week, Monday - Friday, 8:30 am - 5 pm)

Salary: £30,000 - £40,000 per annum (based on experience)


  • 25 days annual leave plus national bank holidays
  • Westfield Health Membership
  • Life Cover (2x basic salary)
  • Employee Assistance Programme
  • Mileage expenses
  • Referral Scheme
  • Employer pension contribution (4% employer, 4% employee)
  • Laptop/Phone/other equipment if required
  • 6-month probation period

Role Overview: As a Housing Officer, you will play a vital role in providing support and management to Service Users (SUs). This position involves working from home with daily travel, managing a caseload, and ensuring key performance objectives are met. You'll also be responsible for inspecting and managing properties used by SUs.

Key Responsibilities:

Supporting the Service User (SU):

  • Manage a caseload of around 200-250 Service Users.
  • Conduct monthly visits, addressing incidents, SU issues, and absconders.
  • Ensure timely relocation or transport of SU's as required.
  • Maintain health and safety standards for SUs.
  • Conduct regular welfare checks.

Managing a Property Portfolio:

  • Oversee property maintenance, conducting monthly inspections.
  • Ensure inventory procedures are followed for property items.
  • Make recommendations for relocations and termination of properties.
  • Prepare properties for re-occupation after SU's move on.
  • Ensure compliance with Health and Safety guidelines.

Connect and Collaborate:

  • Work closely with the team, attending meetings as required.
  • Provide on-the-job training and support to team members.
  • Collaborate with local support agencies and stakeholders.


  • Previous experience as a Housing Officer.
  • Full UK Driving License and own vehicle.
  • 24-hour availability during emergencies.

If you are a dedicated Housing Officer seeking a fulfilling role with a leading short-term accommodation provider, apply now to join our dynamic team. Your expertise will contribute to creating positive outcomes for Service Users and maintaining high standards in property management. Don't miss this opportunity to make a difference. Apply today!

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