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Membership Service Administrator

Undisclosed Company
City of London, London
£26.12 - £26.13 per hour
Closing date
27 Jul 2024

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Our Union client based in London EC1V are looking for a Membership Service Administrator who will provide secretarial and administrative/telephone support within the Region, to the Regional Officers of the district and deal with enquiries from the branches and other colleagues.

Hours - Monday to Thursday 9am to 5pm Friday 9am to 4pm (1 hour Lunch)

Salary - £26.12 per hour

Duration - 1 month's temporary cover - possibly longer

Key Responsibilities

  • Provide secretarial and admin support as required, diary management, arranging meetings, minute taking
  • Provide organisational support for the officers generally
  • Keep filling up to date
  • Maintain data base and run general reports using Word and Excel
  • Answer queries and provide assistance to members
  • Keep Regional Industrial activists / shop Stewarts /Branch Officer listings up to date on the membership systems
  • Open correspondence and respond as appropriate on a timely basis
  • Accurately record absence and holidays taken for all District Office employees - Officers and staff
  • Undertake regional administrative functions to ensure excellent service to members, officer, activists, and branches
  • Provide reception/telephone support within the branch

Key Requirements

  • Previous Office Experience in a Secretarial and Administrative capacity
  • Excellent telephone manner and able to juggle various tasks
  • Competent use of all Microsoft Office applications with minimum standard of Advanced Excel and Word.
  • Transcription skills using appropriate techniques (e.g Shorthand, speedwriting, note taking)
  • Good interpersonal Skills, the ability to communicate with people at all levels
  • Displays a flexible and co-operative approach to initiating and completing changes of processes/working practices
  • Discretion and the ability to work to a high degree of confidentiality
  • Ability to work under pressure and meet deadlines
  • Ability to prioritise workloads
  • Experience of taking minutes at meetings

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