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Bodyshop Estimator/Vehicle Damage Assessor

BMW Group Retail Careers
Closing date
9 Aug 2024

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Stephen James BMW is looking for a Bodyshop Estimator/Vehicle Damage Assessor.

Your role.

As a Bodyshop Estimator, you will provide a courteous and efficient estimating and reception service for the Bodyshop department. You will be responsible for damage assessment, negotiation, selling smart and Bodyshop time, products, and services, and liaising with insurance companies and their engineers where appropriate.

The main duties of the role include:
  • To assess bodyshop, s.m.a.r.t repairs and extended warranties to customers
  • To record a list of damages to the customers' vehicles
  • To use Audatex to calculate costs and the time required to complete all necessary repairs accurately and professionally.
  • To liaise and negotiate repair approvals with insurance engineers and customers.
  • To complete job packs and prepare invoices in an accurate and timely manner.

Your profile.
  • To have excellent communication skills to communicate credibly with our customers.
  • To be able to develop rapport and trust with customers and to resolve conflict situations calmly and reasonably.
  • To work to high standards, be self-motivated and able to multitask in a busy environment.
  • To have proven experience working in a similar role in a busy bodyshop centre. Preferable with audatex accreditation.
  • To have a valid clean uk driving licence and must be eligible to work in the uk.

Salary and hours.

Competitive salary with an OTE of £42,000 per annum, with company car.

Working hours, Monday - Friday, 8.00 am - 6.00 pm


Stephen James values our employees and invests in personal development and training. In addition, offering a wide range of market-leading benefits to all our colleagues. Why not take a moment to view our benefits and see what our employees love about working at Stephen James by visiting our careers page .

Click apply today and take the first step towards a rewarding career in the automotive industry.


When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.

We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.

If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.

Why you should join BMW Retail?

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