BMW Genius
- Employer
- BMW Group Retail Careers
- Location
- Llandudno Junction
- Salary
- Negotiable
- Closing date
- 10 Aug 2024
Job Details
Your role
Here at Halliwell Jones (North Wales) Ltd we have an exciting opportunity for a BMW Genius. The position is located at our North Wales Centre which is a fantastic facility which has been recently modernised and includes BMW and MINI Sales, and Aftersales. We provide ongoing training and development together with great career progression opportunities.
Your responsibilities:
- Indirectly boost sales by providing customers with the right amount of product information to give them a good insight of the BMW products.
- Promote the technical unique selling points of BMW products and the associated customer benefits such as Digital Handover and the My BMW App
- Offer exceptional customer service through informative, non-pressured customer discussion.
- Welcoming/Hosting customers in the centre and ensuring every aspect of an exceptional customer experience is provided.
- Provide support to Aftersales departments during peak times.
- Adhering to all financial compliance and FCA regulations.
Your profile
- Proven excellent customer service skills and likes to work with people.
- An outstanding attitude and passion for customer service
- Passion for BMW products and technology.
- Strong interpersonal and presentation skills.
- Ability to work autonomously.
- An enthusiastic, dynamic and team orientated personality
- Excellent communication skills
- Willingness to learn and develop, and keep up-to-date with complex/ technical/product information.
- Strong organisational and prioritisation skills.
- Is a team player. Offers help and support to others.
- Thorough knowledge of computer applications (MS Office).
Rewards
- 22 days holiday plus bank holidays AND your birthday off!
- We endeavour to look after our staff by operating an Employee Car Scheme. The scheme is dependent on production and availability of cars which comply with the Scheme rules.
- Family run business and friendly culture
- Specialist training with BMW UK
- BMW accreditation
- Ongoing development and achievable career path
- State of the art facility and working environment
- Life Assurance Scheme
Company
When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.
We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.
If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.
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