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Warranty Administrator

Employer
BMW Group Retail Careers
Location
Glasgow
Salary
Competitive plus benefits
Closing date
20 Sep 2024

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Sector
Sales
Job Type
Permanent
Hours
Full-time

Job Details

Arnold Clark is looking for a Warranty Administrator.

Your role

Monday - Friday, 8am - 5.30pm

As a Warranty Administrator for Arnold Clark, you'll ensure all warranty paperwork is properly documented and any verification needed by the manufacturer is processed correctly. You will also keep up to date with the latest company or manufacturer news, particularly factory recalls.

This role would suit somebody with a fantastic eye for detail and who enjoys working on a process, with some technical understanding and previous experience in the automotive industry.

Day-to-day duties
  • Reviewing outstanding claims and payments.
  • Processing warranty repair orders.
  • Invoicing using the correct manufacturer procedures.
  • Maintaining high standards of service and making sure all processes are compliant with company policy.
  • Ensuring parts returns are actioned and documented
  • Making sure you are up to date with the latest news from both Arnold Clark and manufacturers and that you communicate this effectively.

Your profile
  • Previous experience in a similar role within the automotive industry.
  • High levels of accuracy and fantastic attention to detail.
  • A methodical and proactive approach.
  • Strong literacy and numeracy skills.
  • The ability to manage your own workload and work on your own initiative.
  • High levels of organisation.

Rewards

In return, you'll receive one of the best employee benefits packages in the In return for your skills, you will receive full manufacturer training and training on internal systems within Arnold Clark. You will also enjoy one of the best employee benefits packages in the automotive industry, including private healthcare, life assurance and generous staff discounts.

Company

When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.

We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.

If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.

Why you should join BMW Retail?

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