Wholesale Operation Specialist

Wholesale Operation Specialist

Here at Manpower we have an excellent opportunity for someone with finance, credit or banking background to join our clients well-establish and supportive team.

As a Wholesale Operations Specialist, you'll handle around 80 manual and various automated processes across multiple systems. Working in a small team, you'll complete time-sensitive wholesale funding tasks, both independently and as part of a 4-eyes process. Key responsibilities include adapting to varying workloads, resolving issues across systems, producing reports, investigating anomalies, and ensuring data integrity to support Dealers and stakeholders.

Main Responsibilities:

• Manage the life cycle of approved credit facilities in compliance with OMEB regulations.
• Accurately load credit limit transfers and report operational issues to the Team Manager.
• Provide guidance and support to dealer vehicle administration teams, including training and best practices.
• Complete daily tasks within agreed SLAs, including managing dealer funding and corporate loans.
• Independently handle up to 80 business processes, solving problems across multiple systems.
• Process and maintain dealer funding accurately in systems like CBP, SAP BCA, DF+, and CML.
• Respond to approximately 2,000 monthly inquiries from dealers, stakeholders, and brands.
• Ensure correct processing of vehicle funding requests, investigating, and resolving validation failures.
• Manage user access for online portal, ensuring compliance with relevant mandates.
• Support high-profile projects, system updates, and reconciliation of finance data.

Requirements:

• Experience in a service-driven operational environment, using multiple systems, products, and processes.
• Regulated environment experience (desirable); knowledge of Financial Services, Banking, or Motor Industry (desirable).
• Strong problem-solving skills across products, processes, systems, and stakeholders.
• Proficient in Microsoft Excel and SAP software.
• Organised, able to work under pressure and meet deadlines.

This is currently a temporary contract until 31st December. Working hours are Monday - Friday, 9am - 5pm.

This role is paying £14.53 per hour or salary equivalent £26,444

If you would be interested in applying for this role please don't hesitate to get in contact to find out more information!