Customer Solution Architect

Undisclosed Company
Essex, Brentwood
22 Sep 2016
20 Oct 2016
Manpower UK
Job Type
Customer Solution Architect - Applications

Manpower Group Solutions are currently working in partnership with Ford Motor Company UK and assisting them with a number of important hires in their IT & Technical Solutions teams, based in Brentwood, Essex.

The Solutions Architect - Applications role will specifically focus on establishing a global customer data management solution.

Your key responsibilities will include:

* Working with application teams to define, assemble and integrate components based on Ford standards and business requirements (examples: hardware, software, availability, scalability and reliability)
* Working with regional data sources (Governments, Data providers, marketing etc.) to integrate them into the global solution
* Working with the business to establish European capability requirements and help define solutions
* Supporting the application team in the development of the technical design and documentation
* Providing support, such as troubleshooting, to application performance issues
* Participating in vendor solution evaluation processes
* Demonstrating ability to work on multiple projects simultaneously

Qualifications and Skills:

* Strong architecture knowledge with experience in providing technical solutions for applications - particularly with CRM applications
* Experience with I B M MDM (Master Data Management) tools would be advantageous; Microsoft Dynamics experience would also be useful
* Experience with Big Data, customer data gathering, data management and & data analytics tools
* Strong communication skills both verbal and written
* Experience with SQL Server database systems
* Data modelling
* Negotiation skills and ability to work with several and diverse set of stakeholders/customers
* Experience in trouble shooting complex systems, performance testing and tuning
* Experience in Customer Master Data Management or similar
* Experience with UML Diagramming
* Experience working with global teams on complex projects

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