Customer Service Advisors - Bangor

Gwynedd, Bangor
£7.20 per hour
08 Oct 2016
22 Oct 2016
Manpower UK
Job Type
Customer Service Advisors - Bangor

Location: Bangor

Pay Rate: £7.20 per hour

Full & Part time. Days and night shifts available.

Customers are at the heart of BT's business and delivering outstanding customer service is our number one priority.

Do you have the ability to cope under pressure and still provide a first-rate customer experience?

MANPOWER working with BT requires Customer Service Advisors to answer a combination of short length incoming calls; including, directory enquiries, operator services and 999 calls, which involves transferring to the appropriate emergency authority.

Call centre experience is not essential as full BT Training is provided to enable you to deliver our service to a very high standard; all you need to bring is the following:

* A professional, can-do attitude
* A willingness to apply yourself during your training and into your future career
* Confident use of a keyboard
* An excellent telephone manner along with the ability to remain calm, work efficiently and follow procedures.

Full flexibility is required, between 0800-23.00 working Monday to Sunday. Or late evening shift starting at 16:00 - 04:15.

In return Manpower offer excellent opportunities to progress your career within the company and fantastic benefits including:
* First class training program
* Up to 30 days annual leave
* Amazing discounts on numerous products including holidays to car insurance
* Access to free development training courses

Apply by clicking on the apply now button