Client Onsite Manager

Undisclosed Company
£50000 per annum
14 Oct 2016
21 Oct 2016
Job Type
Due to the nature of this role all applicants must be DV Security Cleared.

We have an exciting opportunity to recruit a Client Onsite Manager based in Greater London. The successful candidate will be responsible for maintaining an effective service to our Client within the supported systems capability.

Key Responsibilities:
- Act as a single point of contact for any issues, providing escalation assistance as required
- Liaise between the Client and the Business to ensure that information from the user requiring action is fed back to the Service Delivery Manager
- Provide guidance, assistance and local co-ordination for issues at Client sites
- Ensure all hardware is accounted for and any software delivered to site is entered into the software library
- Ensure the necessary visitor process paperwork is completed on time and act as an escort as required to those accessing the site
- Act as a Transition Manager for onsite delivery activities (hardware and software).
- Maintaining the transition plan in conjunction with Project Managers
- Liaise with the Client over any outage requirements
- Liaise with site authorities to ensure successful delivery
- Provide a focal point between the Client site and the Business

Essential Requirements:
- Strong Interpersonal Skills
- System Administration
- System Monitoring

Desirable Skills:
- Experience of CSIS Systems
- Experience in Web Development including Perl, Javascrift, Ajax and Apache
- Knowledge of Client, Server, N-Tier Development and CORBA
- Experience in Solaris, Shell scripting and packages
- Experience with MS operating systems including active directory
- Experience in Military Messaging
- Experience with Boldon James products including SAFEmail, Draft and Release, P7 Connector and Masterkey

Personal Skills:
- Strong communication skills
- Good analytical skills
- Good problem solving techniques
- Proactive, self-motivated and self-starting
- Good time management
- Ability to work unsupervised
- Strong organizational skills

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