Customer Service Advisor - Stoke

Stoke on Trent, Staffordshire
£16633.50 per annum
18 Oct 2016
01 Nov 2016
Manpower UK
Job Type
SITE - Stoke
Salary - £16,633.50
Per hour - ££8.53
Bonus - £ 2.5k

Customer Service Advisor

Brilliant experiences. Happy customers. Exceptional people.

Do you want the opportunity to work with motivated, exceptional people every day in an amazing team environment that has customers at the heart of everything we do?
Whether you are a school/college leaver or if you have had a career break or just want a fresh start in something new we are confident we can provide all the support and coaching you need to achieve this.

What's in it for me? Not only will you be working for one of the world's leading brands, you'll also receive a competitive salary of £16,633.50 OTE Bonus, As a valued employee, you'll also qualify for a wide range of high street discounts, including 30% off mobile products. This is a long term contract with no end date
What will be I doing? The Customer Care team are the voice of our company.We're the ones people turn to, online or on the phone. They bring our services to life, whether it's superfast fibre broadband, TV or our latest HD Sport Channels.
Firstly you will receive top-notch training and coaching which is tailored to you. This will give you all the knowledge and confidence you need as a Customer Service Advisor to engage with our UK customers. Whether that's answering customers questions about their order, or solving problems if things don't run smoothly. We work with our customers to make sure they get their new services up and running as quickly as we can and sort out problems in one discussion to make sure our customers are happy. So happy they're ready to recommend us to friends and family.
Our offices are open from 8am to 9pm Monday to Friday; 8am to 8pm on Saturday; and 9am to 6pm on Sunday. You'll cover a variety of shifts between these hours, including evenings and weekends, which could bump your salary up to a rewarding £ 17,136.17 as we offer increased pay for shifts worked in the evening and Sundays.

What do I need? You will need to have a natural flair and confidence for conversation, excellent listening skills and a great problem solver.

This is a tremendous opportunity to gain support, coaching and experience at a well-known brand on a long term contract with no end date

Do you want to advance your career whilst earning a competitive salary and bonus….what are you waiting for? Apply here…..