Customer Service Team Leader

Undisclosed Company
Kirkby-in-Ashfield, Nottinghamshire
£24000 - £27000 per annum
24 Nov 2016
22 Dec 2016
Manpower UK
Job Type
Who and Why
Our client is a successful manufacture based in North Nottinghamshire and we are working with them exclusively to find them a top Customer Service Team Leader. The vacancy has become available due a fellow colleague retiring.

The Employer
Our client is a close knit family business that prides itself on providing and enjoyable working environment and atmosphere. They value their customers and continue to lead the way in their sector that spans across the UK as well as the world. Another great sign is the long length of service of the current employees. Our client recognises the importance of taking care of their staff. This is a great opportunity for the right candidate. Someone who wants to build a career and grow from within.

About the job
As a Team Leader/Manager, you'll be managing the customer service team to deliver a high level of customer care to a wide range of company clients. There will be various queries your team will be dealing with. You will be managing performances and ensuring company ethos is maintained. You will conduct monthly reviews and 1-to-1's etc. You will implement new procedures when required and access existing.

Salary: £24,000 to £27,000 PA + Bonuses

About the Ideal Candidate
To be considered for this role, you will have Customer Service Team Leader experience and be able to demonstrate your knowledge accordingly. You don't need to have the industry knowledge as good customer service can be applied. You will be organised and be comfortable within a busy environment.

Our client is looking for someone with drive and desire to over achieve and enjoy hitting targets. If you have worked in retail as a sales advisor and have the desire to gain financial reward, this could be the opportunity for you. If you have worked within an outbound call centre, this would be an advantage.

Application process
Please send me your most recent CV and I'll access and send to my client for feedback. You will be notified of the outcome with 4 working days.
Please send to Stuart.Coke
Feel free to call me on 0115 9470 277 to discuss further.