Admin Assistant

Birmingham, West Midlands
Up to £11.63 per hour
13 May 2022
10 Jun 2022
BBBH11082
Manassa Campbell
Temporary
Full-time

Undertake a wide range of administrative and office support activities to support a team or department. Maintain high standards of administration for a range of projects / activities.


  • Maintain efficient administrative systems to support team activities.
  • Maintain electronic and hard copy records and filing systems and retrieve documents and information as needed.
  • Co-ordinate and maintain records, including inputting data using a variety of different software such as spreadsheets and databases.
  • Understand relevant University processes and regulations such as those for submitting timesheets, claiming expenses, raising purchase orders etc and carry out administration associated with such processes.
  • Prepare and modify documents including correspondence, reports, drafts, memos and emails
  • Schedule and co-ordinate meetings, appointments, attendance at events and training.
  • Make bookings for travel and other arrangements when necessary.
  • Provide support for a range of formal and informal meetings, produce agendas, and circulate papers in a timely manner.
  • Take notes or minutes of meetings; record, compile transcribe and distribute minutes, action points or other notes. This will include formal meetings.
  • Maintain electronic and hard copy records and filing systems and retrieve documents and information as needed.
  • Co-ordinate and maintain records, including inputting data using a variety of different software such as spreadsheets and databases.
  • Maintain team and department calendars including providing invitations and reminders for events.
  • Provide administrative support including:
  • Answer, screen and transfer incoming telephone calls. Where appropriate provide a response. Alternatively ensure callers are directed to appropriate colleagues. Where appropriate follow up incoming queries to ensure they have been responded to.
  • Photocopying, fax, mailing
  • Open, sort and distribute incoming correspondence
  • Maintain office supplies such as stationery
  • Receive and direct visitors

  • Respond to routine enquiries in person, by telephone, email or correspondence. Refer more complex or detailed queries to appropriate colleagues.
  • Respond to requests for information and data.

    • Relevant vocational qualifications such as a NVQ Level 3 in Business Administration or able to demonstrate equivalent work experience and relevant skills.
    • Relevant experience in a similar office environment
    • A good standard of literacy and numeracy equivalent to GCSE English and Maths.
    • IT skills including familiarity with Microsoft Office.
    • Knowledge of clerical and administrative procedures and systems such as filing, record keeping and note taking.
    • Good written and verbal communication skills.
    • Able to demonstrate an organised approach to work and ability to prioritise different tasks.
    • Ability and aptitude to learn new skills quickly.

    Good attention to detail and accuracy.

    6 months temp position. Full time 37 hours per week

    Based at University House, City Centre