Business Systems Analyst
Location: Based in Coventry, UK with the option for hybrid/remote working
Salary: £35,000-£45,000
Contract type: Full Time Permanent
Working hours: 40 hours a week - Can be flexible with start and finish times

About the role
We are seeking a detail-oriented and analytical Business Systems Analyst to join our team. In this role, you will be responsible for analysing business needs, identifying and implementing effective solutions, and ensuring that our systems and processes align with our strategic goals. You'll play a pivotal role in the successful implementation and delivery of our works programming system, as well as other core business system and technology transformations.

Key Responsibilities

• Work closely with stakeholders to understand and document business requirements. Translate these requirements into functional specifications.

• Evaluate current business processes and systems to identify areas for improvement. Conduct gap analysis and recommend solutions to enhance efficiency and effectiveness.
• Collaborate with Stakeholders, IT and development teams to design and implement system solutions. Ensure that proposed solutions meet business requirements and align with company objectives.
• Develop test plans and conduct system testing to ensure solutions meet specified requirements. Identify and resolve any issues or defects with development teams.
• Provide support throughout the project lifecycle, including planning, execution, and post-implementation review. Assist with project management tasks as needed.
• Create and maintain comprehensive documentation, including business requirements, functional specifications, process flows, and user guides.
• Develop training materials and conduct training sessions for end-users. Provide ongoing support to ensure users are effectively utilizing systems.
• Act as a liaison between business units and IT teams. Facilitate communication and ensure stakeholders are kept informed of project progress and system changes.
• Drive continuous improvement within the works programme management and other core business systems.

Requirements

• Bachelor's degree in Business Administration, Information Systems, or related field would be advantageous but not essential.
• Proven experience as a Business Systems Analyst with strong problem-solving skills.
• Proficiency in business analysis, process improvement, and project management methodologies (e.g., SDLC).
• Strong communication, organisational, and data analysis skills; experience with tools like MS Visio, Lucidchart, or JIRA.
• Ability to work effectively with cross-functional teams and manage multiple priorities
• CBAP, CCBA, or similar certification is a plus
• Previous experience of grounds or facilities maintenance is preferred
• Full Driving licence

Why join us?
As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive.

What we offer

• Career development: We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship.
• Collaborative team environment: Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals.
• Meaningful impact: Contribute to projects that make a real difference in the community and environment.
• Competitive benefits package: We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times.

Benefits

• Annual leave: Up to 25 days holiday plus bank holidays.
• Family-friendly policies: Enhanced maternity and shared parental leave.
• Employee Assistance Programmes: Support for personal and professional challenges.
• Voluntary benefits: Discounts on retail, holidays, gym memberships, and more.
• Financial wellbeing support: Resources to manage your finances.
• Competitive pension scheme: Secure your future.
• Recognition schemes: Colleague of the month and annual awards.
• Volunteering policy: Two days per year to support a cause of your choice.
• Mental health support: Comprehensive resources and support.
• About idverde

We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry.

At idverde, we understand what it means to grow. Our history dates back to 1919, and today, with a turnover of £250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK.

Grow with us, and together we'll create a greener future for all.