Location: Llandough, Penarth
Hours: Monday to Friday, 09:00 - 17:00
Contract Type: Temporary
Duration: 6 months initially
Pay Rate: £20.08 per hour
Start Date: ASAP

Manpower is recruiting an experienced Retail Manager to oversee daily operations at a busy retail outlet based in Llandough.

Role Purpose
The successful candidate will be responsible for leading a small team, ensuring exceptional customer service, maintaining stock levels and driving store performance, all while upholding the highest standards of food hygiene and safety.

Key Responsibilities

• Lead, motivate and support the retail team to deliver excellent service and operational efficiency.
• Oversee day-to-day store operations, including opening, closing, and cash handling.
• Manage stock control, ordering and product merchandising to maintain availability and presentation standards.
• Ensure full compliance with food hygiene, health and safety and company policies.
• Handle customer queries and resolve issues in a professional and timely manner.
• Monitor sales and implement initiatives to achieve business targets.
• Provide staff training, supervision and performance management.
• Maintain a clean, safe and welcoming store environment at all times.

Candidate Requirements

• Proven retail management experience is essential.
• Level 2 or 3 Food Safety Certificate is essential.
• Strong leadership, communication and organisational skills.
• Excellent customer service and problem-solving abilities.
• Ability to manage and motivate a team in a fast-paced environment.

What we provide

• Weekly pay (PAYE)
• Auto enrolment into NEST Pension
• Employee & Recognition Award Scheme
• 28 days annual leave