Manpower have an exciting opportunity in NG8 to join a fast growing business as a Customer Service Advisor!

Duties include:

• Answering inbound queries via phone and email
• Proactively solve problems and provide resolutions efficiently
• Administrate returns, refunds and replacements
• Process trade orders
• Update internal systems
• Provide high levels of customer service to ensure customer satisfaction

About you:

• Must be able to work in a fast paced environment
• Must be able to work to your own initiative to ensure customers needs are met and customer service remains high
• Must have strong admin skills
• Experience in a customer service based role is desired but not essential as training will be provided
• Must have good communication skills, both written and verbal

This is a full time role, working the hours of 8:30am-5pm Monday to Friday and is office based in NG8, Bilborough.

Salary: £22,000 to £25,000 DOE

Benefits include significant discounts on products, gym memberships etc.

For more information, please reach out to Ella!