Multi-Modal Operator

Job Title: Multi-Modal Operator
Location: Newcastle Upon Tyne
Type: Full-time Permanent
Salary: £30,000 to £36,000 (depending on experience)

About Us:
Manpower is recruiting for a detail-oriented and experienced Multi-Modal Operator on behalf of our client. If you thrive in a fast-paced environment and have a passion for logistics, we want to hear from you!

Key Responsibilities:

• Process shipments by air, ocean, and road.
• Complete all relevant import/export paperwork and enter console data accurately.
• Prepare HM Customs paperwork based on the mode of transport.
• Handle HAWB's, MAWB's, and IATA forms.
• Address and resolve customer queries promptly.
• Arrange collections and deliveries of freight with haulage companies.
• Provide air, road, and ocean quotations to customers.
• Negotiate ad hoc rates with suppliers.
• Invoice shipments and manage supplier invoices.
• Ensure adequate stationery supplies for departmental needs (e.g., airwaybills, ocean bills).
• Perform additional duties as assigned by the Manager/Supervisor.

Good Distribution Practice (GDP) Responsibilities:

• Ensure compliance with EU GDP 2013/C 343/01 guidelines for the storage and transport of pharmaceutical products.
• Maintain transport temperature control requirements throughout various routing modes and report any temperature excursions while in transit.

Knowledge, Skills & Abilities:
Skills:

• Essential experience with consolidations, HAWBs/MAWBs, and IATA shipment procedures.
• Desirable: training in dangerous goods and knowledge of letters of credit (training can be provided).

Knowledge of:

• Customs procedures and Inward & Outward Processing Reliefs (essential).
• Proficiency in MS Office (Word, Outlook, Excel).
• Familiarity with ASM/Chief system, NCTS.

Ability to:

• Work independently and take initiative.
• Handle customer interactions with tact and professionalism.
• Communicate effectively, both verbally and in writing.
• Work shifts, including overtime as required, and be on call when necessary.
• Collaborate effectively within a team environment.

Why Join Us? Our client values their employees and offers a supportive work environment, competitive salary, and opportunities for professional growth. If you are a motivated individual looking to make a difference in the logistics sector, apply today!

Manpower is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.