Cloud Helpdesk Engineer Warrington Competitive Salary+ Excellent Benefits

My client are a leading second-generation Managed Service Provider (MSP)

They are looking for a number of Cloud Helpdesk Service Engineers to join their team based in Warrington.

This role would suit either an ambitious IT Graduate or someone with 1-2 years commercial experience in IT.

Requirements:

Take ownership of incidents, managing through to resolution
Work with the latest technology such as Microsoft Azure
Problem solve to find solutions to complex issues
Providing a high level of customer-focused support through the service desk
Promptly respond to issues
Configuration of office hardware and software
Day-to-day monitoring to proactively prevent issues
Produce internal and customer reports
Completing site visits to data centre locations/customer premises
Liaising with 3rd party vendors as required
Keeping up to date on the latest technology that can enhance our and our customers' environments
Taking part in the on-call rota

Essential Skills Required:

A passion for technology above all else
Ideally you should have, or be working towards, Azure certifications
A positive attitude, always focused on finding a solution
The ability to learn new skills quickly
An understanding of Windows Server or Windows Desktop
An understanding of Active Directory
A basic understanding of TCP / IP networking
Great communication skills

This is a fantastic opportunity to launch a career in IT with an outstanding organisation who will provide you with a multitude of progression opportunities going forward.

Benefits include: Health Care, Excellent Paid Overtime rate which is £30/hr or 1.5x hourly rate, onsite gym and much more.

To apply for this role please send your CV to Peter Bibby on the email address below...