Operations Supervisor
Location: DN41
Hours: 7.00am - 4.00pm
Salary: 30k

Responsible for:

Supervising the PDI Operatives and Technical team to ensure that all PDI, technical and Valet activities are carried out safely to correct company quality standards. To ensure that KPI's relevant to the role are achieved through daily performance management of the PDI function and its staff. To ensure that company systems are updated to provide process transparency at all times.

Key Duties:

Maintain productivity of a team
Ensures workload is distributed evenly
Organise staffing with approved agency provider
Provides cover for management absence
Liaise with other teams and departments on site and provides support where required
Liaise with stakeholders on site
Attend and contribute to operational meetings
Conduct daily operational and safety briefings
Maintains KPI performance relevant to the area
Produce daily reports as defined by the manager
Provides answers to complaints and provides solutions to prevent recurrence
Works with the Charging and maintenance team and administration team to ensure that all vehicles are available to PDI when required
Ensures that relevant skill level is available to cover in line with contractual requirements
Ensure that "damage" vehicles are presented to the Quality function in a timely manner

Responsibilities:

All activities are conducted within acceptable Health and Safety guidelines
Directly responsible for a team of operative
Contributes to departmental planning
Carries out annual appraisal
Organises workflow to meet its objectives
Carry out safety risk assessments
Create and review Standard Operating Procedures
Holds and drives meetings with staff

If you are interested, please apply online or call the office on 01472 361616

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